Which of the following is NOT a factor considered by TREC during an investigation?

The correct choice reflects the understanding that media coverage is not a formal factor considered by the Texas Real Estate Commission (TREC) during an investigation. TREC focuses on credible and substantial evidence directly related to the case at hand. This includes witness statements, which provide firsthand accounts of an event, documented evidence that presents tangible and verifiable information, and consumer testimonials that may reflect the experiences of individuals directly involved in a transaction.

While media coverage may report on various issues, it does not serve as credible evidence or a basis for making investigative decisions, as it may lack authenticity and could be biased or sensationalized. Therefore, it does not hold the same weight as the other investigative factors. Understanding this distinction helps clarify how TREC prioritizes reliable information when assessing cases.