Which of the following situations would require TREC to take action?

In the context of TREC and its role in regulating real estate professionals in Texas, signed complaints that indicate fraud or misrepresentation are significant triggers for TREC to take action. When a complaint is formally lodged and includes serious allegations such as fraudulent practices or deceptive strategies in real estate transactions, TREC prioritizes these issues to maintain the integrity of the real estate profession and protect consumers. Such signed complaints provide TREC with the necessary details and accountability to initiate an investigation, which is crucial for addressing any potential breaches of law and ensuring compliance with real estate regulations.

In contrast, complaints made by competitors may not necessarily lead to TREC action unless they are substantiated with evidence of serious misconduct. Routine audits and unscheduled inspections, while important for ensuring compliance, typically serve to monitor practices rather than respond to specific complaints or allegations. Therefore, the nature of the complaint and the seriousness of the allegations significantly impact the likelihood of TREC's intervention, which is why complaints indicating fraud or misrepresentation are taken very seriously.